Privacy policy.
DCP Hub is committed to protecting the privacy of personal information and upholds the privacy requirements of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 and other relevant legislation.
This Privacy Policy (ʻthe Statementʼ) applies to the DCP Hub website and outlines the personal information collected through this website, why the information is collected and how it will be used.
Personal Information
Personal information Personal information may be collected via the website including, name and contact details relating to enquiries or feedback via DCP Hubʼs online enquiry form.
DCP Hub also collects data through Google Analytics and/or Piwik Analytics designed to track the number of unique visitors, time and date of visits to the site and behaviour of visitors on the website, such as page visited, clicks and referral sources. The information collected by Google Analytics and/or Piwik Analytics does not identify a user. This information is used for statistical purposes and to ensure our web site is providing information relevant to our users. DCP Hub may distribute aggregated statistical information for statutory reporting purposes, but only in a form that will not identify any person individually.
How and why personal information is collected on this website
Personal information collected through any online enquiries form is used to respond to positive and negative feedback and enhance DCP Hubʼs services.
Where you have signed up to our newsletter or marketing emails, we will use the information provided to send you regular communications about our products and services.
Information provided by you when buying event tickets or products will be used to facilitate the provision of the booked event or product to you.
We will only use personal information provided for the purposes for which it was collected.
Use and disclosure of personal information
DCP Hub will not make available to a third party any personal information supplied by you unless required by law. There are no other additional uses other than the uses outlined above.
Access
DCP Hub applies privacy and security measures to protect against misuse, loss, unauthorised access or unauthorised disclosure of personal information including:
Only authorised staff members are entitled to access your personal information and for approved purposes only. In addition, all staff signed a confidentiality agreement as a condition of their employment.
Hardcopies of personal and sensitive information being stored in locked filing cabinets.
Passwords and security on all computers to protect electronic copies of personal information, including emails.
Security
Once any personal information is received by DCP Hub, all reasonable steps are taken to protect that information from misuse, loss, unauthorised access, modification or disclosure. While DCP Hub strives to protect personal information, DCP Hub cannot ensure or warrant the security of any information transmitted online and individuals do so at their own risk. If you have any concerns about conveying sensitive information over the Internet, you can contact DCP Hub.
Cookies
In addition to data collected by Google Analytics and/or Piwik Analytics, the DCP Hub website also uses cookies for some parts of this website. Most browsers will allow some or all cookies by default. However, you can take steps to erase cookies, block cookies or receive a warning before a cookie is stored, by altering your own browserʼs cookies settings (usually through the Tools options). Some parts of the DCP Hub website may not function fully for users who disallow cookies.
DCP Hub uses the Stripe Payment Gateway for online credit card purchases and Humanitix for event bookings. Stripe and Humanitix process online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet.
All online credit card transactions performed on this site using the Stripe gateways are secured payments.
Payments are fully automated with an immediate response, and are performed under 128 Bit SSL Certificate.
Your complete credit card number cannot be viewed by DCP Hub or any outside party.
Links to external websites
This Privacy Policy does not extend beyond this website. DCP Hub recommends that users read the Privacy Statements of any external websites that the DCP Hub website may link to. DCP Hub does not accept responsibility for any privacy measures which may be taken on any linked websites.
Queries about the operation of this website
If you have any queries about the operation of this website, or if you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact:
The Privacy Officer
DCP Hub
hello@dcphub.com.au
Changes to this Privacy Policy
You acknowledge and accept that your use of the DCP Hub website indicates your acceptance of the terms of use outlined in this Privacy Policy. This Privacy Policy replaces any other Privacy Policy previously published on the DCP Hub website.
We may at any time vary the Privacy Policy by publishing the varied Privacy Policy on our website. You accept that by your use of the DCP Hub website after any variation, we have provided you with sufficient notice of the variation and you are taken to have accepted the revised Privacy Policy.